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You are welcome to cancel your subscription with Shine Armor at any time. You can manually manage your subscription on our website through the customer portal or email our support email at firstname.lastname@example.org.
Please Note: emails sent to the email@example.com can take up to 48 hours for a response, thus we might not catch your order in time to stop it from shipping.
If your subscription order has been placed and fulfilled, we are no longer able to cancel and refund the order. If you choose to not keep the product you can request a self-paid return label. Once the order is received back at our warehouse it will be processed by our Returns Department. This process can take up to two business days. Once your order is processed, you will be refunded the subtotal of your order. Please note, your original shipping charge will not be refunded.
If your order has not been shipped yet it will be canceled and fully refunded.