Privacy Policy


Last Updated on: 05/20/2021
 

PRIVACY POLICY

Welcome to www.shinearmor.com (the "Website"). This Privacy Policy (the "Privacy Policy") sets forth Shine Products, LLC d/b/a Shine Armor’s (“Shine Armor,” “we,” “us,” or “our”) practices regarding the collection, use, disclosure, and maintenance of information that you may provide when you interact with us via this Website and certain related services, e-mails, and other communications that link to or reference this Privacy Policy. This Privacy Policy applies to all users of our Website, including visitors. Please be sure to read this entire Privacy Policy before using or submitting information to this Website.

Policy
The policy of Shine Armor is to respect and protect the privacy of our Website users (“Users”). To fulfill this policy, we agree to exercise the precautions set forth in this Privacy Policy to maintain the confidentiality of information provided by you in connection with accessing and using the Website and in any e-mail, text, and other electronic messages between you and the Website. This Privacy Policy does not apply to information collected (i) offline or through any other means, including on any other website operated by Shine Armor or any third party, or (ii) by any third party, including through any application, affiliates or content (blogs, articles, etc. ) that may link to or be accessible from or on the Website.

Your Consent
Please read this Privacy Policy carefully to understand our current policies and practices with respect to your information and how we will treat it. By accessing or using the Website, including by submitting your information to the Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, your choice is not to use the Website.  

Changes to the Privacy Policy

This Privacy Policy may change from time to time. Your continued use of the Website after we make such changes shall constitute your acceptance of those changes. It is recommended that you check this page periodically for updates. Changes will not apply retroactively to personal information that was collected before the changes to the Privacy Policy were made, except as may be required by law.

Our Commitment to Children's Privacy
Protecting the privacy of children is especially important. This Website was not developed and is not intended for people under the age of 16. We never knowingly collect information from persons we know to be under the age of 16, and no part of our Website is designed to attract anyone under the age of 16. If you are under 16, do not use or provide any information on this Website, or make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a person under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 16, please contact us at support@shinearmor.com. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.


Information We Collect About You and How We Collect It
Like many websites, we actively collect information from you in order to provide our goods and services and to confirm that the Website is functioning properly. We may collect personally identifiable information about you (that is, information that can be uniquely identified as belonging to you, such as your full name, email address, mailing address, phone number, and  billing information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.” This information is collected using our accepted payment methods) We collect this information directly from you when you provide it to us. 


Some areas of this Website may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, and order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed at each information collection point what information is required and what information is optional along with a link to this Privacy Policy.

 

We may also collect information that is about you but individually may not identify you, and information about your Internet connection, the equipment you use to access our Website, and usage details. We collect this information automatically as you navigate through the Website, such as IP addresses and information collected through cookies or other similar technologies.  For more information, see the "Information We Collect Through Automatic Data Collection Technologies" section below.


Use of the information Collected

 

We may use the information we collect to: 

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

 

We do not sell or rent your personal information to any third parties.

 

Disclosure of Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Website--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Retention of Information Collected

 

Opt-Out Procedures
You may always opt out of receiving communications from us. To opt out of receiving future non-transactional email communications from Shine Armor, please visit www.shinearmor.com/unsubscribe or contact us at +1 (408) 528 2764, Monday through Thursday from 8:00am to 9:00pm Eastern Time (US), Fridays 8:00am to 6:00pm Eastern Time (US), Saturdays 9:00am to 6:00pm Eastern Time (US), and Sundays 11:00am to 5:00pm Eastern Time (US).

Security of Information

You can be assured that personal information collected through the Website is secure and is maintained in a manner consistent with current industry standards. The importance of security for all personal information associated with our Users is of utmost concern to us. Your personal information is protected in several ways. Your personal information resides on a secure server that only select Shine Armor employees and contractors have access to via password. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party vendors, processing agents, and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Shine Armor does not independently store any payment information of its Users on its servers.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Moreover, where you use passwords, ID numbers, or other special access features on this Website, it is your responsibility to safeguard them.

Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with the Website, we may use automatic data collection technologies, such as cookies, Internet tags, and navigational data collection, to collect certain information about your equipment, browsing actions, and patterns.

This Website may collect IP addresses. An IP address is a number assigned to your computer by your Internet service provider (ISP) so you can access the Internet. We use your IP address to diagnose problems with our servers, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.

A "cookie" is a bit of information that a website sends to your web browser that helps the website remember information about you and your preferences. This Website uses cookies.

"Session cookies" are temporary bits of information that are erased once you exit your web browser or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This Website uses session cookies.

"Persistent cookies" are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete them. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., a username), helping to determine what areas of the website users find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.

"Internet tags" (also known as pixels, single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell a website server information such as the IP address and browser type related to the user’s computer. This Website uses Internet tags.

"Navigational data" (log files, server logs, and clickstream data) and Internet tags are used for system management, to improve the content of a website, market research purposes, and to communicate information to users. This Website uses navigational data.

Internet-Based Online Advertisements
We, or a data provider we have engaged, may place or recognize a unique cookie on your browser to enable you to receive customized ads, content, or services. No personally identifiable information is on or connected to these cookies. Customized ads are intended to be relevant to you based on information we or an online advertising network serving the ad collect about your online activities here and elsewhere over time. For example, anonymous information collected across multiple Internet sites that you visit over time may enable the ad network to predict your preferences and show you ads that are most likely to be of interest to you. Some of these networks may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program. To learn more about your choices relating to networks that participate in the DAA Program, including how to opt out of this category of advertising, please visit http://aboutads.info/choices.

Links
This Website may contain links to websites of third parties not affiliated with Shine Armor. This Privacy Policy will not apply to these third-party websites (collectively, “Third-Party Websites”) and Shine Armor is not responsible for the privacy practices or the content of any Third-Party Websites, even where these Third-Party Websites indicate a special relationship or "partnership" with Shine Armor or the Website. In most cases, we do not disclose personally identifiable information to those responsible for the Third-Party Websites. The Third-Party Websites, however, may collect personal information from you when you visit the Third-Party Websites. This collection of information is not subject to this Privacy Policy or under the control of Shine Armor. To ensure protection of your privacy, always review the privacy policies of the websites you visit.


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